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In a world that seems to grow more pessimistic every day, I'm using good 'ol Thank You cards to celebrate the little victories in life and spread.
Remember that warm and fuzzy feeling that you got last time you received a handwritten card in the mail?
In a world that seems to grow more pessimistic every day, I’m using good ‘ol Thank You cards to celebrate the little victories in life and spread good vibes. These little celebrations are helping not only my personal development, but also the growth of my practice.
Gratitude in my personal life:
My personal goal is to write one random Thank You note or positive Google/Yelp review per week. I find that this goal helps me find the goodness in the every day activities like grocery shopping or ordering at a restaurant. For example: “Wow! Sheila really went out of her way to help me find the vitamins!” Instead of, “Ugh, why are the vitamins always so hard to find?”
Gratitude in my practice:
Each new patient receives a thank you card from every team member that they came in contact with during their visit. While this may sound like a pain in the neck and just another thing to keep track of, it’s actually super easy. We paperclip a Thank You card to each new patient’s paperwork and as we hand-off the patient from dentist to assistant to hygienist, every person takes 10 seconds (YES, IT LITERALLY ONLY TAKES 10 SECONDS) to add a little note to the card.
Writing a card (or leaving a review) gives me time in the day to stop and be thankful. It’s my time to remember that my patients have chosen to trust *me* to care for them.
Sending good vibes is also a great marketing tool. Not only will the patient get the warm and fuzzies when they receive your card in the mail, but its another point of contact with them to keep your office on their mind. You know what’s really cool? Sometimes we get a Thank You card back! You certainly can’t deny that it just plain feels good to be appreciated.
Dr. Dawn Wehking graduated from the University of Maryland School of Dentistry in 2010. She is a member of the American Dental Association, Colorado Dental Association and the Boulder/Broomfield County Dental Society. She was awarded Fellow status with the Academy of General Dentistry. She finished the Spear Education curriculum, a place where great dentists go to learn how to be exceptional dentists. She serves as visiting faculty at Spear Education. Dr. Wehking is also an ADA Success Speaker, teaching dental students about life after dental school. Dr. Wehking owns a small private practice in Lafayette, Colorado. On her days off, you’ll find her with her furry children, enjoying Colorado’s great outdoors.
National Dentist’s Day is celebrated every year on March 6th. I am sure your dentist would appreciate a “thank-you” any time of the year!
The dentist is sometimes feared or even hated. Remember that “the dentist” is a real person with real feelings! You may not like the pain associated with some dental visits but you can still like and appreciate your dentist!
In October 2015, I lost two teeth to root resorption and decided to get dental implants to replace them. Having the teeth removed and implants put in (two separate procedures) was the most pain I’ve ever had in my life. Despite the pain, I was thankful for the outcomes: the bad teeth were removed and a few months later I had implants which allowed me to chew more normally.
I recommend sending a handwritten note to the dentist after a successful procedure or other experience. Has the dentist improved your smile or corrected a painful situation?
Their mailing address is probably going to be easier to find than their email address. And a handwritten thank-you note can be put on display. If the office chooses, they may also use your note as a testimonial on the website for their office (hopefully, they will ask your permission first).
Note: items in brackets [example] should be replaced as appropriate.
Dear Dr. [dentist last name],
Thank you for the wonderful work on the fillings on my front teeth. The shade of white you used perfectly matches my other teeth. The filling is not noticeable at all. Also, the office staff is very nice and helpful whenever I schedule appointments or having billing questions.
See you in 6 months!
Dr. [dentist last name],
As you know, I had a bit of anxiety before getting my first crown. Thank you for taking the time to answer all my questions about the procedure beforehand. This helped me feel more comfortable with the procedure. I am very happy with the result. The crown looks great!
Dr. [dentist last name],
I am impressed with your kindness and patience when I learned the bad news about my teeth. It was hard for me to hear that they two of them needed to be pulled! Thank you for going over the X-rays in detail and explaining the problem. I also appreciate how quickly you were able to connect me with the dental specialist.
Hello Dr. [dentist last name],
My teeth look fantastic! I am very grateful for the whitening process that you recommended. After only [# of months], I am getting compliments how great my teeth look. My confidence in public is growing every day. Thank you for being a great dentist!
Hi Dr. [dentist last name],
My kids love having you as their dentist. All fears they had of “going to the dentist” have been removed. [Kid name] was scared when he found out that he needed a filling. Afterwards, he said it wasn’t so bad and you are a nice guy!
Dr. [dentist last name],
Thank you for pulling out my bad tooth during the middle if the night. I am grateful that you respond to emergency calls. The pain was more than I could bear. I am very thankful to have that tooth out and will be more diligent with self-dental care going forward.
All the best,
Have you thanked your dentist lately?
“I will also grudgingly tell you the hidden secret of thank you notes: They The dental professional's role in HIV education: It's an ethical.
“Did you write your thank-you notes?” is a Southerner’s good morning.
Mama said it to me after birthdays, Christmases, and countless other occasions when someone gave me a gift or their time. Now I say it to myself. It’s like a mantra. Instead of Om, I wake up and think: Did you write your thank-you notes? If the answer is no, the writing of the note is my meditation.
I don’t write thank-yous every day, but I send them for dinner parties or a night out with a friend. When it comes to marriage, they should amend the bride’s vows. Do you promise to love, honor, and write the thank-you notes? You do. Do you have to write one to your husband for picking a squirrel corpse out of the roof gutter? You don’t.
But it would be nice.
There’s nothing more delightful than an unexpected appreciation. Hallmark doesn’t make a card for everything, so sometimes we make a judgment call. No, I don’t mean text-
ing. My motto is: If you’re grateful, get a pen.
When I became an aunt, I wrote a thank-you note to my godmother for setting an example of how to be a good influence. I wrote a note to a high-school friend for saying something kind to me at our twentieth reunion. When I had a tooth crowned, I wrote a note to my dentist (for alleviating my fear of dentists), the hygienist (for holding my hand when the dentist stuck my gums with a needle as long as a samurai sword), and the receptionist (for politely calling me back to rebook my appointment every time I’d canceled). I wrote a note to a vet for putting our cat down.
Just because I write a lot of notes, doesn’t mean I always write a note. If I can’t find something sincere to say about the thought behind an awful gift—and I have thanked people for bad art and flavorless cheese straws—I don’t bother. Mama didn’t raise me to fake it.
For example, I did not write a thank-you note to a boyfriend who gave me Hanes panty hose in his sister’s size.
Mama said, “Helen Michelle, that screams hussy. Break up.”
And I did not write a thank-you note for a box of thank-you cards.
Mama said, “Helen Michelle, giving someone a box of thank-you cards is another way to say you never say thank you. It’s passive-aggressive. It’s like a punch in the face.”
Not everyone needs to write thank-yous, though. I’m officially letting these folks off the hook: new moms, the bereaved, and women jilted at the altar. If your breasts are leaking at the Piggly Wiggly, or your daddy’s under the dirt, or your bedazzled white dress can’t be returned, you don’t need to write me a note for a onesie, or a casserole, or a chip and dip bowl. And while I’m at it, I’m pardoning teenage boys. Because my idea of hell is being sentenced to read nothing but one-sentence fill-in-the-blank notes written by teenage boys.
But the rest of us should send our thank-you notes. And no, it’s never too late.
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